Privacy Policy

Last updated: January 1, 2025

1. Who we are

Neuroink ("we," "our," or "us") operates this website. We are an applications engineering firm, Working with research and manufacturing teams around the world. You can reach us at info@freescale.io with any questions about this policy.

2. Information we collect

Information you provide directly

When you fill out our contact or quote request form, we collect:

  • Your name
  • Your phone number
  • The type of service you are requesting

We use this information only to respond to your inquiry and provide the requested service. We do not sell, rent, or share this information with third parties for marketing purposes.

Information collected automatically

When you visit this website, standard web server logs may automatically record technical information such as your browser type, operating system, referring URL, pages visited, and approximate geographic location (city/region level). This data is used in aggregate to understand how visitors use our site and is not linked to any personal identity.

3. Cookies and tracking technologies

What are cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the site or third-party services to remember information about your visit.

Cookies we use

This site uses the following:

  • Consent preference (localStorage): We store your cookie preference locally in your browser so we do not ask again on future visits. This value is stored in your browser's localStorage and is never sent to our servers.
  • Google Fonts: This site loads web fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). Google may set cookies or collect technical data as part of delivering these fonts. See Google's Privacy Policy for details.

Managing cookies

You can manage or delete cookies at any time through your browser settings. You can also withdraw your consent using the cookie preference tool that appeared when you first visited this site. To reset your preference, clear your browser's localStorage for this domain.

Note that declining cookies will not affect your ability to use this site. No features depend on cookies.

4. How we use your information

We use the information we collect to:

  • Respond to your service inquiries and quote requests
  • Schedule and provide the services you requested
  • Follow up to confirm your satisfaction
  • Improve our website experience

We do not use your contact information to send marketing messages without your explicit consent.

5. How we store and protect your information

Information you submit through our contact form is delivered to us by email and/or stored in our customer management system. We take reasonable steps to protect your information from unauthorized access, including using secure, password-protected systems.

No method of internet transmission or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

6. Sharing your information

We do not sell or rent your personal information. We may share it only:

  • With service providers who help us operate our business (e.g., our email provider), under confidentiality agreements
  • When required by law, such as in response to a valid court order or legal process
  • To protect the rights, property, or safety of our business, employees, or the public

7. Third-party links

Our website may contain links to third-party websites (e.g., our Google Business Profile, social media pages, or YouTube). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications

To exercise any of these rights, contact us at info@freescale.io. We will respond within 30 days.

California residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, contact us at the email above.

9. Children's privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of this site after changes constitutes acceptance of the updated policy.

11. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Neuroink
info@freescale.io